Implementation & Professional Services
ComplyGenics can help navigate all aspects of technical and program management complexity by bringing expertise to achieve successful implementations of mission-critical systems.
Combining the capabilities needed to work with your organization from upfront strategy analysis and functional implementation to implement the systems that build business value and drive performance.
Our innovative techniques and deep expertise for effective system implementations combined with our broad capabilities across multiple platforms help our financial institutions clients to architect, implement, and manage risk and compliance solutions.
Application Managed Services
IT organizations are overwhelmed with the seemingly never-ending pipeline of work they manage. ComplyGenics has the experience to accommodate sudden and necessary demands without disrupting overall operations. We can lessen the burden so clients can shift attention to business matters. Our mission is to help clients feel the highest level of satisfaction by getting the most out of their financial crime management investment. Our Application Managed Services offering meets the challenge so you know your solutions are in good hands.
ComplyGenics assists the financial institution in the identification and reporting of suspicious activity. Within the suspicious activity reporting, the transaction monitoring process plays an important role on the identification of unusual activity. According to the FFIEC, the sophistication of monitoring systems should be dictated by the bank's risk profile, with particular emphasis on the composition of higher risk products, services, customer, entities, and jurisdiction.
We help clients avoid the trap into which many institutions fall – not ensuring their software system is accurately capturing and analyzing BSA/AML data. Your critical activities – transaction monitoring, account profiling, customer risk rating, Currency Transaction (CTR) and Suspicious Activity (SAR) reporting – can all be adversely impacted; it’s a major risk.
With our comprehensive knowledge of the systems and platforms utilized in the industry, we’ll perform effective software validation, model calibration and optimization, or help you with new systems. You avoid the noise and achieve optimal output and efficiencies, as we support you all the way.
Risk-based, customized and comprehensive, our reviews are a fundamental component of an effective BSA/FCC compliance program. Whether core or expanded audit procedures are performed; from training, Office of Foreign Asset Control (OFAC) and Customer Identification programs (CIP) to customer monitoring, Enhanced Due Diligence (EDD), transactional testing, or international trade activities; we’ve got you covered. We know our clients, and regulators’ expectations, and our audits closely follow the Federal Financial Institutions Examination Council (FFIEC) BSA/FCC Manual – achieving your objectives and satisfying their requirements.
Transactional Look-Back Reviews
In the banking industry today, it’s all about knowing your customer (KYC), and effectively evaluating and reporting activities and data, particularly the suspicious. If the day comes that a regulator asks you to perform a review of prior transactions, you want to foresee any red flags. Our team works collaboratively with you – identifying a risk-based approach and documenting relevant patterns and ownership trends, while providing hands-on support and individualized service – to ensure your institution successfully completes the mission and maintains compliance.
ComplyGenics streamlines processes and improves overall operations in an organization. We do this by backing up our findings with real data models and analytics to assist our clients in making the proper short and long-term business maneuvers.
ComplyGenics understands a successful systems implementation requires strategic planning, proper architectural design, and on-going support. ComplyGenics accomplishes this by collaborating with its clients and its consultants to develop a strategy which is catered to suit the needs and specifications of clients.
Our team brings not only its expertise and tools into the testing process, but also the knowledge of compliance products. Whether it is an implementation, upgrades or custom model development, testing remains a big part of the process in every project. Involving your users and technology team in the testing process remains our focus throughout the project, ensuring the best quality of delivery. We perform nonfunctional testing that includes but is not limited to, UI, logic, ETL, data load strategy, and regression testing.
As part of every implementation project, ComplyGenics will document and provide knowledge transfer to the client’s business and technical teams, focused around the areas included in the project's scope. With the help of such training, we enable our client’s team to use and support the solution in the best possible way, utilizing all available capabilities to improve results and shorten timelines in their day-to-day work.
System Design & Implementation
ComplyGenics can help you get the most value from your technology investments with our cost- effective, reliable services catered to prevent financial crime, mitigate risk and improve compliance for all types of financial institutions, including banks, insurance companies, investment management firms, brokerage houses, and money service bureaus. Together, we’ll select, design, implement and scale the solution that best meets your strategic needs—and enable your people with training and tools to maximize adoption.
Our time-tested approach to software engineering closes the gap – taking your product from conception to reality. We bring our best practices and certified experts to your projects while collaborating closely with your team to build a dynamic risk management platform catered to your specific processes, workflows and user interfaces.
Model Tuning & Optimization
ComplyGenics assists financial institution in model tuning as well as optimization by providing following services:
- Maximize event detection rate while minimizing false positives
- Adjust alert volumes according to operational capacity
- Support model governance efforts
- Analyze fraud scenarios and trends
- Advise on best practices for the model on operational strategies
ComplyGenics has deep expertise in providing various operational services such as:
- Batch processes
- Daily maintenance
- Monitoring system reports
Preserving system operating potential through proper planning of system scheduled maintenance and maximizing system availability to meet the operational requirements. This involves rigorous and systematic capturing and tracking of operating and maintenance activities to facilitate analysis and planning.
During the course of the implementation cycle, there are multiple instances where there may be a need to modify the functional, technical or business requirements. To manage this change effectively and ensure that the appropriate functionality is deployed in production, there is a need for a disciplined change management process that focuses on managing the change requests, procuring required approval from key stakeholders, and maintaining an open communication channel among all responsible parties. Additionally, this task involves working with the technology deployment team to transition the system into the production environment effectively.
System Upgrade & Migration
With frequent versions of products, solutions and platforms being released, it can be very challenging for customers to keep up with the new enhancements and benefits newer versions have to offer. Our team will ensure that your systems and applications are updated to the most recent versions, latest patches installed, helping you to avoid any hurdles along the way. With hundreds of upgrades already implemented, our technology team can leverage our experience to avoid any issues during the upgrade process.
Project Implementation Support
ComplyGenics can work with you in implementing various FCC and risk related projects:
- Support solution delivery in upper environments (UAT, DR, Production)
- Support project go-live and handover to operational teams